Urgent advice please

[Raj]

[quote="pvr"]
So now we know why you needed that neck operation ...  )
[/quote]

LOL very true

[Riggie]

When I bought the car, had it coated with glasscoat sort of stuff and took out gap and tyre insurance. When the documents for the tyre insurance arrived, I read them and realised it wasn't quite as described, so cancelled it within the 7 day cooling off period.

Had an email today asking to clarify what I had cancelled, as the total price had been discounted because I bought all three! What next......they are really pissing me off now and I might just issue proceedings for the other faults they haven't fixed if they start messing around.

They are a disgrace as a main dealer.

[Rusty]

What a bunch of 'stewards - must be the loss of commission they are after, but as you said, claiming off them will cost them more so they really should just give it a rest now and send you the seal.....

Did you confirm the AUC warranty?

[Riggie]

[quote="Rusty nail"]
What a bunch of 'stewards - must be the loss of commission they are after, but as you said, claiming off them will cost them more so they really should just give it a rest now and send you the seal.....

Did you confirm the AUC warranty?
[/quote]

Yes, rung my local dealer today and it's back on cover. I'm waiting for Snows to try and pull some sort of stroke before I kick off big time !

[Raj]

I can't believe their attitude with this. I'd certainly take it to BMW GB with all your email correspondence, etc to show how you have been treated.