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Faulty HIDs from HIDs Direct

Posted: Tue Nov 06, 2012 6:04 pm
by dobbor1
Anyone had a set of Hids from said company which have been faulty?
I connected one up which was good. Connected the second which worked for 10 seconds then went off. I unplugged/plugged the ballast box and they come on then off again. Did this a few times then got fed up and took them off completely. They are the cambus pro.
Anyone have an idea what's up?


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Re: Faulty HIDs from HIDs Direct

Posted: Tue Nov 06, 2012 7:05 pm
by Raj
Hmm sounds like a faulty ballast. Have you tried the faulty ballast on the side that was working to just prove its the ballast? If faulty then just call up hids direct and get a replacement sorted. Sure they will be fine about it.

Re: Faulty HIDs from HIDs Direct

Posted: Tue Nov 06, 2012 7:12 pm
by dobbor1
Thats what I thought. I'll nip down in the morning to swap it.

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Re: Faulty HIDs from HIDs Direct

Posted: Tue Nov 06, 2012 7:45 pm
by storminmike
[quote="dobbor1"]
Thats what I thought. I'll nip down in the morning to swap it.

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[/quote]

Did you buy the 55w versions that "Horizon" linked to you?

Re: Faulty HIDs from HIDs Direct

Posted: Tue Nov 06, 2012 10:47 pm
by dobbor1
No, I was advised on the 35W 6000's.  Should I have gone for the 55W? Don't know what the difference is realy.

Re: Faulty HIDs from HIDs Direct

Posted: Wed Nov 07, 2012 9:20 am
by squeaky2
Have used hidsdirect before and wasnt happy with the way that i was having to wire them through.  I usually use www.hids4u.co.uk  Have always been happy with the units ive had.

Have had them on my bikes and currently have a 55w set on my transit which im really happy with

Re: Faulty HIDs from HIDs Direct

Posted: Wed Nov 07, 2012 9:31 am
by Raj
[quote="squeaky2"]
Have used hidsdirect before and wasnt happy with the way that i was having to wire them through.  I usually use www.hids4u.co.uk  Have always been happy with the units ive had.

Have had them on my bikes and currently have a 55w set on my transit which im really happy with
[/quote]

Interested to know in what way the wiring was different as from the many kits I've seen and fitted (from different sources) they've always been the same.

Re: Faulty HIDs from HIDs Direct

Posted: Wed Nov 07, 2012 9:36 am
by squeaky2
[quote="Raj"]


Interested to know in what way the wiring was different as from the many kits I've seen and fitted (from different sources) they've always been the same.
[/quote]

The hidsdirect wanted a permanent live feed from the battery to the ballasts.  The batteries for the transit are under the drivers seat and i didnt want to have to do any wiring through the bulkhead.  The hids4u ones just plug into the headlight loom

Re: Faulty HIDs from HIDs Direct

Posted: Wed Nov 07, 2012 9:41 am
by Raj
[quote="squeaky2"]
[quote="Raj"]


Interested to know in what way the wiring was different as from the many kits I've seen and fitted (from different sources) they've always been the same.
[/quote]

The hidsdirect wanted a permanent live feed from the battery to the ballasts.  The batteries for the transit are under the drivers seat and i didnt want to have to do any wiring through the bulkhead.  The hids4u ones just plug into the headlight loom
[/quote]

Have to admit I've never seen that requirement. All the kits personally seen have always been identical fitment where the positive/negative feed is taken from the existing xbulb connections back through the grommit to the ballast and back again to the xenon bulb.

Was that a long time ago or recently?

I just can't justify hids4u cost for comparative kits.

Re: Faulty HIDs from HIDs Direct

Posted: Wed Nov 07, 2012 9:44 am
by squeaky2
It was a couple of years ago and was the 50w supervision kit
Supervision 50w H4-3 Hi/Lo Beam kit

Re: Faulty HIDs from HIDs Direct

Posted: Wed Nov 07, 2012 5:02 pm
by dobbor1
HI, just an update.

Went to Hids Direct today and explained about the fault.  The lad tested the ballast and said it was ok.  I said that it was an intermittent problem then.  He was going to give me a new ballast but I insisted on a full new kit.  This was not a problem.  Anyway, fitted them today and they are really good. The live feed is from the original bulb connector as I have seen on other kits.  Trying them out tonight in the dark.
In conclusion, good customer service and no faces pulled by the staff.
Collected in person and charged me £55 for the kit. (Canbus Pro 35W 6000K) :)

Dobbo

Re: Faulty HIDs from HIDs Direct

Posted: Wed Nov 07, 2012 7:13 pm
by Raj
[quote="dobbor1"]
HI, just an update.

Went to Hids Direct today and explained about the fault.  The lad tested the ballast and said it was ok.  I said that it was an intermittent problem then.  He was going to give me a new ballast but I insisted on a full new kit.  This was not a problem.  Anyway, fitted them today and they are really good. The live feed is from the original bulb connector as I have seen on other kits.  Trying them out tonight in the dark.
In conclusion, good customer service and no faces pulled by the staff.
Collected in person and charged me £55 for the kit. (Canbus Pro 35W 6000K) :)

Dobbo
[/quote]

Excellent news. Glad it's all sorted and a decent price as anymore and it's too expensive.

Re: Faulty HIDs from HIDs Direct

Posted: Wed Nov 07, 2012 8:54 pm
by dobbor1
Well went for a drive and I am well happy with the lights. Amazing difference from the standard halogen. The only problem now is my full beam is a horrible orange. What do I need for my high beam? Surely not another hid kit :'(

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Faulty HIDs from HIDs Direct

Posted: Wed Nov 07, 2012 9:56 pm
by kkodal78
[quote="dobbor1"]
Well went for a drive and I am well happy with the lights. Amazing difference from the standard halogen. The only problem now is my full beam is a horrible orange. What do I need for my high beam? Surely not another hid kit :'(

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[/quote]you can get a pair of these (not H3 though) ;)
Image
They are bright and look close to the same colour of 5000K hid.
I've used them in my pacifica and they looked great.


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Faulty HIDs from HIDs Direct

Posted: Wed Nov 07, 2012 9:57 pm
by kkodal78
Ohh and they are legal as well


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