Dealer Prices on steering / suspension work, light cluster......
Posted: Wed May 08, 2013 9:01 am
I managed to get some of the paperwork from the dealer to confirm what they had done under warranty last week.......they blacked out the prices on the invoice they send to Mondial/BMW warranty but forgot the prices on the Visual Check sheet.
This is what was done under warranty and their charges, out of interest: prices are including fitting
1 Rear lamp unit /cluster replaced. £181.58
2 front brake reaction bushes both split. £172.70
3 NSF CV boot replacement. £355.39
4 OSF CV boot replacement £33.50
5 kds (?). £99
Luckily I didn't have to pay for any of the above, it was all warranty stuff. i declined the wing mirror glass at £316 which warranty claim is a "trim" and the offer of new wipers for £77, so amount payable was the Insp 2 price of £455, thats the "value" price for cars over 6 years old.
note was made of reinitialising the self levelling suspension and that it had "dropped" due to the winter wheels and that wheel alignment was needed when the summer wheels were fitted again ? Apparently also under warranty, not arguing, but sounds a bit odd. Especially as the tyre check is listed as even wear on all 4 tyres at exactly the same tread depth of 7mm all round, again rather odd given I bought 2 new tyres only 2 weeks ago as one has damage - and the other two are two seasons old and have been on the car for 20 000 miles as I didn't change them over last year given the delightfully wet and horrible summer we had. Very odd.
I suspect that the "tyre check" was not actually done properly, TBH and that perhaps one tyre, one of the brand new ones, was measured and the same numbers entered all round. No mention made of spare wheel check and pressures, incl spare.
Also brake discs and pads measurements not given either. No mention made of air filter and pollen filter change or spark plugs, although this is part of Insp 2 (fuel filter I think is just diesels) so have asked for this to be clarified as well.
Not very impressive, particularly as it is like blood out of a stone just getting the paperwork - have raised several queries as to what was and was not done with the service manager and pointed out they returned the car without service light being reset (I saw it and instantly demanded it be done, so its ok now) and the drivers seat practically lying on the rear seat in full boy racer position with no effort to return it to relative normality after their "test drive". Not to mention the horrible mixed smell of cigarette smoke and sweaty, greasy overalls in the interior, which took ages to clear. Car was vacuumed inside and washed externally, not really a valet but a token gesture at least and no swirl marks noted thank heavens.
This is what was done under warranty and their charges, out of interest: prices are including fitting
1 Rear lamp unit /cluster replaced. £181.58
2 front brake reaction bushes both split. £172.70
3 NSF CV boot replacement. £355.39
4 OSF CV boot replacement £33.50
5 kds (?). £99
Luckily I didn't have to pay for any of the above, it was all warranty stuff. i declined the wing mirror glass at £316 which warranty claim is a "trim" and the offer of new wipers for £77, so amount payable was the Insp 2 price of £455, thats the "value" price for cars over 6 years old.
note was made of reinitialising the self levelling suspension and that it had "dropped" due to the winter wheels and that wheel alignment was needed when the summer wheels were fitted again ? Apparently also under warranty, not arguing, but sounds a bit odd. Especially as the tyre check is listed as even wear on all 4 tyres at exactly the same tread depth of 7mm all round, again rather odd given I bought 2 new tyres only 2 weeks ago as one has damage - and the other two are two seasons old and have been on the car for 20 000 miles as I didn't change them over last year given the delightfully wet and horrible summer we had. Very odd.
I suspect that the "tyre check" was not actually done properly, TBH and that perhaps one tyre, one of the brand new ones, was measured and the same numbers entered all round. No mention made of spare wheel check and pressures, incl spare.
Also brake discs and pads measurements not given either. No mention made of air filter and pollen filter change or spark plugs, although this is part of Insp 2 (fuel filter I think is just diesels) so have asked for this to be clarified as well.
Not very impressive, particularly as it is like blood out of a stone just getting the paperwork - have raised several queries as to what was and was not done with the service manager and pointed out they returned the car without service light being reset (I saw it and instantly demanded it be done, so its ok now) and the drivers seat practically lying on the rear seat in full boy racer position with no effort to return it to relative normality after their "test drive". Not to mention the horrible mixed smell of cigarette smoke and sweaty, greasy overalls in the interior, which took ages to clear. Car was vacuumed inside and washed externally, not really a valet but a token gesture at least and no swirl marks noted thank heavens.