XSeries-forum

Hi all,

What a busy few months. Working away in the USA and upon my return get nagged at that the aircon has packed up. Thought it would be a simple regas but no.

Booked it into local Indy who informed me that the compressor has had it and that a new one is needed.

Contacted warranty direct about issue and they said they would liaise with my garage.

Low and behold warranty direct have agreed that a new compressor is needed and they would pay. Here's the best bit, they don't want a recon or a part from ECP but a genuine BMW one.  On top of that they are paying for the regas.

Total bill £1576. 

So far I've had the aircon and 2 calipers all through WD!!!

Definitely a good result that.  I was well chuffed when they coughed up for my gearbox too.

R

[quote="bigsanj"]
Hi all,

What a busy few months. Working away in the USA and upon my return get nagged at that the aircon has packed up. Thought it would be a simple regas but no.

Booked it into local Indy who informed me that the compressor has had it and that a new one is needed.

Contacted warranty direct about issue and they said they would liaise with my garage.

Low and behold warranty direct have agreed that a new compressor is needed and they would pay. Here's the best bit, they don't want a recon or a part from ECP but a genuine BMW one.  On top of that they are paying for the regas.

Total bill £1576. 

So far I've had the aircon and 2 calipers all through WD!!!
[/quote]


Thats excellent!

I'm looking to take out policy with them. Did you choose independent or franchise dealer?

[quote="sonny007"]
[quote="bigsanj"]
Hi all,

What a busy few months. Working away in the USA and upon my return get nagged at that the aircon has packed up. Thought it would be a simple regas but no.

Booked it into local Indy who informed me that the compressor has had it and that a new one is needed.

Contacted warranty direct about issue and they said they would liaise with my garage.

Low and behold warranty direct have agreed that a new compressor is needed and they would pay. Here's the best bit, they don't want a recon or a part from ECP but a genuine BMW one.  On top of that they are paying for the regas.

Total bill £1576. 

So far I've had the aircon and 2 calipers all through WD!!!
[/quote]


Thats excellent!

I'm looking to take out policy with them. Did you choose independent or franchise dealer?
[/quote]

Hi Sonny 007.

I got the quote off the net and then they ring you within 25 minutes.

I got the franchise rate and a load of other extras for less than the internet price.

Did BMW do the repairs? and were you offered a hired car?

BMW did the warranty work.  Unfortunately i couldn't have a hire car as the vehicle was still drivable according to Wd. I could have had a courtesy car from BMW if i waited 8 wks to book it in.

At the end of the day you have to pay the whole bill yourself at the repairing garage and then WD send you a cheque for the amount they will reimburse.

I pay 50% of the part and 350 excess and thats it.  WD pay the rest and tbh they have paid up within 10 working days.

I paid an initial £70 to have a mechanical check done over the car which allowed the wear and tear to kick in from day one instead of 90 days later.

So far I've claimed for 2 front callipers and the ac.

Is this a good list? or have they missed something out which is common to the X5

WHATS COVERED:

Engine
All internally lubricated parts, including but not exclusive to the following: cam followers, camshaft bearings, camshaft/s, connecting rods and bearings, crankshaft and bearings, cylinder bores, cylinder head, cylinder liners, distributor drive, gudgeon pins, liner seals, oil pump and drive, piston rings, pistons, rocker gear/ tappet gear, timing chain and timing chain tensioner, valve guides, valve springs, valves (excl. decarbonisation, burnt or pitted valves and valve seats), cylinder block, internal bushings, rear main seal Specified non-lubricated parts: cylinder head gasket, exhaust manifolds, flex plate/ auto drive plate, inlet manifolds, timing gears, cambelt and cambelt tensioner, crankshaft pulley, flywheel, ring gear, starter ring gear

Turbo
Intercooler, turbocharger, wastegate and actuator

Clutch
Clutch cable, master cylinder, pedal assembly, slave cylinder.

Manual transmission
Bearings, bushes, extension shaft, gears, selector shafts and forks, shafts, synchromesh hubs and rings, drive chains, gearlever

Automatic transmission
Automatic transmission clutches, bearings, brake bands, bushes, extension shaft, gears, internal governor (manual and electric), oil pump, servos, shafts, torque converter, valve block, valves, drive chains, gearlever, input shaft oil seal, modulator valve

Front Wheel Drive Unit
Bushes and internal bearings, C.V. joints, crown wheel and pinion, differential gears and bearings, external drive shafts, front wheel bearings, universal joints

Rear axle
Bushes and internal bearings, C.V. joints, crown wheel and pinion, differential gears and bearings, external drive shafts, rear wheel bearings

Four Wheel Drive System
Bushes and internal bearings, C.V. joints, couplings, front differential, inter-axle differential and lock, rear differential and lock, shafts

Propshaft
Centre bearings, universal joints, propshaft

ECUs
Engine ECU

Braking System
Brake servo unit, calipers, brake master cylinder, wheel cylinders

ABS
ABS pressure reducing and proportioning valves, ABS pump and control unit

Cooling System
Heater matrix, radiator, thermostat, thermostat housing, viscous fan coupling, water pump

Steering
Column shaft, couplings, idler box, power steering unit including pump, pressure pipes, rack and pinion, reservoir, steering box, steering column tilt mechanism, track rods/ track rod ends

Fuel System
Airflow meter, cold start injector, diesel injectors, fuel distributor, fuel gauge, injection pumps, low pressure pumps, petrol injectors, tank sender unit, warm-up regulator

Electronic Ignition
Camshaft sensor, crankshaft sensor, ignition coils

Electrics
Alternator, alternator voltage regulator, engine cooling fan motor, electric window motors, front windscreen wiper motor, rear windscreen wiper motor, interior cabin fan motor, horn, indicator flasher unit, starter motor

Bodywork
Tailgate suspension struts

Casings
Casings are covered provided they have been damaged as a direct result of the covered failure of an insured part.

Alarm systems and immobilisers
Alarm systems and immobilisers are covered provided they were factory fitted by the vehicle manufacturer as part of the vehicle's original specification.

[quote="bigsanj"]
BMW did the warranty work.  Unfortunately i couldn't have a hire car as the vehicle was still drivable according to Wd. I could have had a courtesy car from BMW if i waited 8 wks to book it in.

At the end of the day you have to pay the whole bill yourself at the repairing garage and then WD send you a cheque for the amount they will reimburse.

I pay 50% of the part and 350 excess and thats it.  WD pay the rest and tbh they have paid up within 10 working days.

I paid an initial £70 to have a mechanical check done over the car which allowed the wear and tear to kick in from day one instead of 90 days later.

So far I've claimed for 2 front callipers and the ac.
[/quote]

so you have to pay 50% of parts bill? and a £350 excess

just a recon/ non genuine m3 air con pump is £230 an oem is £850 so only 25%
labour time to fit is 3 hrs max so even at £100p/h dealer rates is only £300?

Sorry guys. Meant to be £50 excess. Fat fingures and small keyboard

[quote="bigsanj"]
Sorry guys. Meant to be £50 excess. Fat fingures and small keyboard
[/quote]

not so bad then, still unconvinced by the aftermarket warranty's though