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No sat nav voice but everything else okay

Posted: Sun Mar 30, 2014 9:53 pm
by alz4m
Hi there- bit of a newb to X5s but I've done some research and can't find an answer to my problem.

Basically the nav works as does the radio, cd and cassette(!) but I don't get any voice instructions. I've checked that instructions are switched on and turned the volume up as high as it will go but I get absolutely zilch- the music source turns off to allow the instruction to come through but I get nothing other than silence!

I've tried all the menu options and even upgraded the firmware in the hope of it fixing it but no joy... Any ideas?

It's a mk3 nav btw with small screen.

Re: No sat nav voice but everything else okay

Posted: Sun Mar 30, 2014 9:56 pm
by X5Sport
Genuine disc in use?

Richard

Re: No sat nav voice but everything else okay

Posted: Sun Mar 30, 2014 10:19 pm
by alz4m
Yes- although it's the original so seems a little beat up but no read issues.  I thought it might be worth actually copying the cd to a new one in case it was the scratched cd causing problems- that said the voice isn't intermittent or stuttering, it just doesn't work!

Thanks

Re: No sat nav voice but everything else okay

Posted: Sun Mar 30, 2014 10:27 pm
by Mpower
There's an info button on the there press it to remove the "I" on the screen,try it hope it helps.

Re: No sat nav voice but everything else okay

Posted: Sun Mar 30, 2014 10:38 pm
by pvr
Does the test voice work in settings?

Re: No sat nav voice but everything else okay

Posted: Sun Mar 30, 2014 10:55 pm
by alz4m
When you change the volume? No. I assume when you change the volume the voice usually says 'louder' / 'quieter' but mine is mute.

The voice control still talks but just no nav directions.

Thanks for your assistance so far chaps.

Re: No sat nav voice but everything else okay

Posted: Mon Mar 31, 2014 5:44 am
by Sim0x
Your correct, when you change it in settings it normally says: "Quieter" & "Louder".

Re: No sat nav voice but everything else okay

Posted: Thu Apr 03, 2014 11:10 pm
by alz4m
Thanks. It seems like my head unit doesn't have an info button- I'm pretty familiar with bmws so I can only assume something is disconnected/broken but if that's my only real problem (other than my dodgy passenger mirror) then I'm pretty content!

No sat nav voice but everything else okay

Posted: Sun Apr 06, 2014 7:48 am
by Mpower
Found this from another site regards to same problem you're having;

"Before I had a chance to re-visit the forum I had one more quick 'play' with it to see if I could fix it.  I tuned into a MW radio station then started pressing the buttons, when I pressed 'Info' the 'I' vanished off the screen and the sound came back to life! "

Re: No sat nav voice but everything else okay

Posted: Sat Apr 12, 2014 6:56 pm
by alz4m
Thanks for all the pointers- unfortunately none seem to work!! 

I've checked all the wiring and actually changed the sat nav to a widescreen unit today but still no voice directions. However, I have a theory- my car is equipped with a long defunct Traffic Master unit and when activated it has a Red Cross on the screen over a red box and I think that might be the problem but I can't see how to click on that box... Any ideas?

I think that it's the mute for the tm and it's also muting the directions but using the single rotary control for the tm I can't find any options re un muting it.