online fraud

[shadrack]

anyone else had this happen to them? i was just checking my bank statements tday and noticed that 3 days in a row wed-fri i have apparently been spending £99, £75 then £75 on itunes luxemburg site, i have also incurred charges for the foreign transaction this is despite never been on the itunes website ever or been to luxemburg , so i phoned the bank today, and sorry the fraud dep only open mon-fri, so took then opertunerty to empty all the money into another account, removed the overdraft and froze the account so all this is to sort tommorrow!!!

[pvr]

Apparently, iTunes is the preferred fraud method. Usually however, they try a £1 transaction first to see if anyone notices before moving the Credit Card to other companies for major purchases.

I got the CC company on the phone the moment I did my first iTunes purchase, just to check.

[X5Sport]

Had it happen twice over the years. Once with a credit card in the Bahamas back in 96. The perp left it for a few months then suddenly I started getting £15 a month charges. Bank stopped the card and investigated the source by allowing the payments to go ahead (at their cost). Never found out the real story other than it was a monthly subscription for web services of some sort, but I did get everything back.

Second time was someone at a private hospital in Cambridge in 2009. First time the card had been used was for the hosp to pre-approve in case the insurers messed them about. Two days later I get a call from the card issuer asking if I had a PAYG Account with Vodafone and O2? I didn't have a PAYG Account with anyone but the perp had bought PAYG credits for their payphones, so the transactions were reversed. Again, no issues and full refund. Whether the perp was found I have no idea. The card was also changed again. I'm about to go into the same Hospital for surgery and told them that if it happened again there would be trouble and it would make the press.

I didn't think that a UK resident could pay for stuff on Apple's overseas sites. They're usually pretty good at helping too. And change your account and password with their assistance or you'll lose everything you've ever bought.

[shadrack]

well i will hope i can sort it out tomorrow, and i should get refunded, thanks

[Waka]

If it's a Santadner account, just close it and get one with a proper bank

[dirtymonkey29]

I had my business account emptied once. Showed as a server purchase in luxumberg, reported to bank and Money put back instantly while they investigated

[squeaky2]

[quote=""dirtymonkey29""]I had my business account emptied once. Showed as a server purchase in luxumberg, reported to bank and Money put back instantly while they investigated[/quote]

I get this 4 or 5 times a year. Shows up as Inland Revenue in the UK, Never get the money back

[dirtymonkey29]

Lol.... I need to find myself a new decent accountant ASAP

[shadrack]

got it sorted, its been refunded in the next 2 weeks, looks like i was lucky and acted soon as there were a hole load more of pending transactions but i had froze the account!

[kena]

Happened to me last year to the sum of £10k
Used to pay off Capital one credit cards, which I don't have.
Took my bank (Barclays) about 2 months to fully refund the money due to the fact the foreign call centre workers didn't have a clue what they were doing.
My premier manager got it all sorted in the end.
Apparently it had been done with telephone banking, whoever did it had all my personal details.
The annoying thing is I don't have telephone banking so the bank should have spotted this straight away.