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Air suspension

Posted: Thu Dec 10, 2015 11:06 pm
by qw12as
Hey there, the air suspension bags are on their way out on my 4.8 x5. I have an AUC warranty with BMW and they are telling me it's a wear and tear item and so won't fix it. My local Indy garage are saying its s component failure and do should be covered...anyone had any similar experience, and if so, what was the outcome??? Help, it's going to cost otherwise!!!

Re: Air suspension

Posted: Fri Dec 11, 2015 6:35 pm
by X5Sport
Ask them to show you the exclusion list on the warranty might be a place to start....or if you have it, look through it yourself.  Extended warranty cars are covered but perhaps AUC have more limitations.

Re: Air suspension

Posted: Fri Dec 11, 2015 8:14 pm
by CondorX5
Hmm, I extended the AUC warranty on my 4.8is and had an airbag leak a year ago which was fully covered by the warranty - they replaced the airbag no issues.    The original AUC warranty (the first year) covers absolutely everything even the battery - not consumables like tyres though. The extended warranty is you continue after the first year has some exclusions but I have always argued each and every thing and have almost always either got the warranty to pay out or BMW UK to provide a goodwill repair as my car is fully dealer serviced all the time and has a full main dealer service history. 

I would get the main dealer you use on side to argue for you with the warranty people, Mondial I think - or to seek a goodwill contribution if you have a full main dealer service history.